Your Customer’s Experience is the Realization of your Brand
I am joined this week in writing by my young colleague Dan Lovero who knows how to turn ideas in value-creating service!
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I am joined this week in writing by my young colleague Dan Lovero who knows how to turn ideas in value-creating service!
Why it is Time to Get Rid of a Whole Lot of Unnecessary Work
As I stood leaning on the hoe pondering the newly emerged leaves on the soil below, I thought to myself, “these two plants have always confused me!” For the master gardener, there would have been no confusion, but for the peripatetic consultant turned work-from-home farmer, it was a puzzle. To hoe, or not to hoe, that was the question.
News Bulletin: we interrupt regularly scheduled bloggery to bring you this news flash…yesterday, for the first time in over twenty years, a white swan was sighted!
Slowly the rear door of the livestock trailer opened, and I saw them for the first time, all thirty of them. Jet black, pure white, and most hues in between. Not a shared gene among them. My D&I (Diversity and Inclusion) colleagues would triumph at the sheer heterogeneity on display. A tumbled, jumbled collection of biodiversity—an…
How to remove ‘dead wood’ in a healthy company while keeping it human
Now is the time to plant peas!
Lessons for business leaders amid COVID-19 from the farm of Chris Houston Who knew that a simple Sunday morning breakfast could provide counsel on the two essential assets all business leaders require: the quality of resilience and the adaptive thinking tools of scenario planning. This morning, on our farm, I gathered the first fresh wild…
As the COVID-19 pandemic sweeps across our world, our country, our region and our homes, we find this is a time, more than ever, to know our Purpose as a business and to live it out every day. For us, at The Telosity Company, we seek to help leaders Build Healthy Human Companies that Do Good Work.
More than ever, this is our commitment to our clients, to serve by helping you know your Purpose and Identity as a company and live it out, creatively, every day in the Good Work you can do in your community, especially when it is so needed.